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Mastering Customer Retention
Marketing is only part of the solution, consider how you can use behavioural economics and consumer insights to create loyalty and increase


Sludge and eroding customer trust, by businesses
When was the last time you tried to cancel a subscription or delete an app only to be met with an impossible-to-find button, endless “Are...


It's not magic, it's hard work
The magic pill for ranking on google...
doesn't exist!


Raising your prices: Why, When, How
When should you raise your prices, how should you do it... how can you raise your prices while not losing too many customers.
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