4 min readAre consumers too demanding? Or are the demands making us better?A Sprout Social survey found that people believe businesses can help unify them 53 percent of respondents said they feel connected when a...
4 min read2018, the year of (social, personal & business) changeSo, its officially the end of 2018 and it's been a roller coaster of a ride. Many ups, ups so high I was afraid of the ride down, and...
2 min readCustomer Service In A Social Media WorldFirst, let me start by saying that social media can't replace face to face and in person customer service. phew. Social media provides a...
